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Products · Reechdesk

The helpdesk for teams that move fast.

Unify tickets, chat, email, and knowledge base in one powerful workspace — with rule-based workflows, SLAs, and real-time analytics.

What it does

Everything support needs. No bloat.

Multi-channel inbox

Email, chat, and ticket requests in one unified inbox. No message slips through the cracks.

Ticketing & workflows

Priorities, SLAs, assignments, automated routing, and rule-based workflows that resolve before you wake up.

Knowledge base & chat

Self-service articles with full-text search plus a live chat widget for your website.

Analytics & scale

Response times, resolution rates, white-label, SSO, and dedicated infrastructure on Enterprise.

How it works

Up and running in minutes.

01

Sign up

Create your company account in under a minute. No credit card required.

02

Configure

Set up your team, channels, knowledge base, and workflow rules.

03

Start resolving

Answer tickets, chat with customers, and track performance in real time.

By the numbers

Trusted by support teams.

  • <2h
    Avg. resolution time

    Across support teams using Reechdesk.

  • 94%
    CSAT score

    Average satisfaction from end users.

  • 1M+
    Tickets resolved

    Handled on the platform — 2,500+ active agents daily.

Let's build the thing you keep putting off.

SaaS products, custom development, or infrastructure — tell us what you're building. First consultation is free.

No commitment required · Response within 24 hours